pourriez-vous s'il vous plaît dites-moi ce que l'appel 2525 dit en anglais?

Hello Georgia, the number 2525 asks you to insert the numbers of your ticket recharge. Rébecca

Thanks Rebecca. I’m which order do I insert them? Do I use the serial number first? And do I use a # or * after each set of numbers?

An answer has been given to you in private message.
Céline.