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Thème
Votre téléphone / Votre SIM

Not able to make calls or use 4G

Hi, I have not used my sim card for the past 4 months since i was india, but partiallty used by friend for 3 - 4 times. all these months the bill was also paid automatically from my card. now i am back in france, but now am not able to make any calls or use my internet but able to receive calls and messages. could someone clarify the issue. Thanks

Swatch@1107
Swatch@1107

Swatch@1107

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Emmanuelle
Emmanuelle

Emmanuelle

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Hello,

After checks, you had a call limitation due to unpaid bills.

Following the representation in the bank of your invoices, I will unblock your line. This will be effective within 30 minutes to 3 hours.

Emmanuelle

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