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Votre téléphone / Votre SIM

Internet/calls not working (new SIM)

Hi, and sorry for writing in English, I am new in France!

I just bought a La Poste SIM card with a 'forfait' online. I got the SIM card, and my phone recognises the internet settings (so no problem with that). I also got the SMS with my phone number, so I think the SIM is activated.

But whenever I try to access a web page, it redirects to a page of SFR, and whenever I try to make a call, I cannot (the message says something about recharging).

Could anyone please help me solve the problem? You could reply in French if it is easier, I can understand :)

Thanks in advance!

Swaroop R.
Swaroop R.

Swaroop R.

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Les réponses

Camille B.
Camille B.

Camille B.

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Equipe La Poste Mobile

Hello,
I just send you a private message to check your line.
Go to your mailbox.
At once, Camille