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Unable to pay online, what to do?

I want to pay online with my credit card. However, payments are neither accepted nor rejected. When I enter all credit card's detail, click on payment button, it redirects to my bank (online banking), I confirm the transaction and then nothing happens. My bank says that the provider (La Poste) requests payments while on the transaction but after approving the transaction it (La Poste) never returns to complete this transaction.
And now an option to pay online disappeared from client area (espace client).

How could I pay for the service online?

randomquestions
randomquestions

randomquestions

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Les réponses

Margot
Margot

Margot

1801 / 2000
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Niveau
2

Bonjour randomquestions ,

Payment in cash / by credit card is possible at the Post Office, the service is called Eficash and is billed at € 5.

You can make a bank transfer, here are our contact details: LA POSTE TELECOM - IBAN: FR7620041000011599928H02086 - BIC: PSSTFRPPPAR

Indicate your customer code in order to associate your payment with your file.

For payment by check, it should be sent to the following address:
La Poste Mobile - Accounting Department 855 Avenue Roger Salengro 92370 Chaville

You must indicate your customer number and code on the back of the check.

I just sent you a private message to collect your details safely.
We can study your file together.
See you soon.

Margot.

randomquestions
randomquestions

randomquestions

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But it should't be at that way.
I do not wan't to pay extra 5Euro as commission at a post office or a bank for having forfait for 10Euro.
Is it possible to make/to correct a payment procedure to be able to pay online in my client area with my credit card?

Margot
Margot

Margot

1801 / 2000
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Niveau
2

As indicated above, your invoice of 05/08/2021 has already been paid.

Margot.

John
John

John

41 / 100
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Bonjour,

I have a similar problem. While trying to pay / reload from the given packages online and the transaction never gets completed, It logs out automatically each time. Can you help me please?

Thanks,
John

Amina
Amina

Amina

4591 / 5000
jetons
Niveau
3
Equipe La Poste Mobile

Hello John,

If I understood correctly, you are unable to pay online your subscription , is that correct?

Amina

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LeblancL
LeblancL

LeblancL

11 / 100
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Try using a different web browser to see if the issue persists. Before attempting the payment again, clear your browser's cookies and cache. Sometimes, stored data can interfere with the payment process. These actions have helped me, as I enjoy gambling and play a lot. On https://notgamstop.com/mini-games/mini-roulette/, you can find a review of mini Roulette at non gamstop top online casinos, as well as reviews and recommendations for the game. Also, check if your credit card is authorized for online transactions and if it has any restrictions or limitations.

I recommend reaching out to La Poste's customer support to address the issue and inquire about alternative payment methods. They can provide specific guidance and assistance tailored to your situation. Additionally, you may want to check if there are any technical issues with the online payment platform, and contacting your bank again for insights on the transaction process could be beneficial. For a more immediate solution, you can explore other online payment options available on the La Poste website or contact their customer service for assistance. Click https://mybestcasino.ca/review/oshi/ to visit La Poste's support page and find relevant information.

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philljones0022@gmail.com

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