Unable to pay online, what to do?

Bonjour randomquestions ,

Payment in cash / by credit card is possible at the Post Office, the service is called Eficash and is billed at € 5.

You can make a bank transfer, here are our contact details: LA POSTE TELECOM - IBAN: FR7620041000011599928H02086 - BIC: PSSTFRPPPAR

Indicate your customer code in order to associate your payment with your file.

For payment by check, it should be sent to the following address:
La Poste Mobile - Accounting Department 855 Avenue Roger Salengro 92370 Chaville

You must indicate your customer number and code on the back of the check.

I just sent you a private message to collect your details safely.
We can study your file together.
See you soon.

Margot.

But it should't be at that way.
I do not wan't to pay extra 5Euro as commission at a post office or a bank for having forfait for 10Euro.
Is it possible to make/to correct a payment procedure to be able to pay online in my client area with my credit card?

As indicated above, your invoice of 05/08/2021 has already been paid.

Margot.

Bonjour,

I have a similar problem. While trying to pay / reload from the given packages online and the transaction never gets completed, It logs out automatically each time. Can you help me please?

Thanks,
John

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