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Why services does not work after paying my bill?

I have paid my invoice and till now I can't make calls or use my Internet

Shalaby
Shalaby

Shalaby

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Kevin
Kevin

Kevin

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Equipe La Poste Mobile

Hello Shalaby,

In safety purpose, i just edited your message. ;)

I just sent you a private message, so we can check this together.

See you soon.

Kévin

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Hello,

If I understood correctly, you have just paid your bill but you do not have access to your line?

I reassure you, we will check together.

Can you give me your phone number as well as your method and date of payment please?

I await your return. :)

Arnaud

Shalaby
Shalaby

Shalaby

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Thank you Kevin for editing my reply,
But till now I still have problem with my services. It still cut down till today , what can I do to solve this problem ?