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Where can I give operators feedback?

Hello,

an operator of La Poste Mobile support was very rude at me at the phone. Where can I give feedback about her? It's acceptable to be treated in that way.

I hope to get an answer because the only solution I see is to write a letter where I cancel my contract and I report the rude call.

Thank you

Cristella
Cristella

Cristella

26 / 100
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Jonathan
Jonathan

Jonathan

5000 / 5000
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4

Hello Cristella,

Sorry for the situation and I apologize to you from La Poste Mobile.

In order to be able to access your file and carry out the checks, I invite you, for reasons of confidentiality, to join us in a private message.
I just sent you a private message.

Thank you.

Jonathan.