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Thème
Votre compte

I am unable to connect online to mobile account? I can connect using same data in the APP.

I can log on to my mobile phone account via the APP, but not online in the ESPACE CLIENT, using the same code confidentiale. WHY?

Bill
Bill

Bill

11 / 100
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0

Les réponses

Hello Bill,

If I understand you manage to connect to the application, on the other hand, when you indicate the confidential code in the Customer Area, it is not taken into account, is that correct?

Caroline

Bill
Bill

Bill

11 / 100
jetons
Niveau
0

I can logon using the pone app, but not using a computer.

Céline
Céline

Céline

5000 / 5000
jetons
Niveau
4
Equipe La Poste Mobile

Bonjour BIll,

To access your customer area, go to https://espaceclient.lapostemobile.fr/mobile/identificati...!

Enter your telephone number in the identifier, click on "forgotten confidential code or first connection".
You will receive an SMS with a code to enter in the "confidential code" field.
Be careful to respect upper and lower case letters.

You can then personalize your confidential code.

I just sent you a private message to collect your details safely.
We can study your file together.
See you soon.

Céline