Question en attente de réponse

Thème
Vos consos / Vos factures

Je suis facturé chaque mois pour un service mobile que je n'ai plus

Je reçois toujours une facture mensuelle pour l'année dernière après avoir changé d'opérateur. Cela fait plus d'un an et je continue à être facturé 19 euros par mois par La Poste Mobile pour un service que je n'ai pas.

gerardmichael78
gerardmichael78

gerardmichael78

24 / 100
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Les réponses

gerardmichael78
gerardmichael78

gerardmichael78

24 / 100
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0

Oui, c'est exact. Je reçois toujours une facture mensuelle pour un service que je n'ai plus.

Anonyme
Anonyme

Anonyme

1113 / 2000
jetons
Niveau
2

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11 / 100
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0

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alicehughes
alicehughes

alicehughes

80 / 100
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0

I am writing to address a concerning issue regarding my billing with La Poste Mobile. Despite having changed carriers over a year ago, I am still being billed 19 euros per month for a service that I no longer have. It has been more than a year since the change, yet the charges continue to appear on my account.

As a regular user of ChatGPT Español for my daily tasks, I am particularly keen on resolving this matter as quickly as possible to avoid any further inconvenience. I kindly request immediate action to stop these charges and to rectify any past billing errors. Please let me know the necessary steps to ensure that this issue is resolved promptly.

Thank you for your attention to this matter. https://chatgptspanish.org/

alicehughes
alicehughes

alicehughes

80 / 100
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0

Good morning,

Thank you for bringing this to our attention. We apologize for the inconvenience caused by these ongoing charges.

To resolve this issue, could you please provide us with your account details and any documentation regarding your switch to the new operator? We will investigate the situation and work towards canceling the charges and providing a refund for any overcharges.

Thank you for your patience, and we look forward to assisting you in resolving this matter or you can ask https://chatopenai.jp/ for more.

John_Mcaarthyy
John_Mcaarthyy

John_Mcaarthyy

11 / 100
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0

It sounds like there’s been a billing error with your account at La Poste Mobile. I recommend contacting their customer service immediately and providing proof of your operator switch from last year. They should be able to stop the charges and process any refunds for the incorrect billing. In the meantime, while sorting this out, if you're looking for something creative to focus on, check out options to https://www.pprints.co.uk/page/leavers-hoodies/ it’s a fun way to create personalized clothing.

12345ZAQwer
12345ZAQwer

12345ZAQwer

151 / 750
jetons
Niveau
1

Cela fait plus d'un an et je continue à être facturé 19 euros par mois par La Poste Mobile pour un service que je n'ai pas. https://brauer-es.com