Question en attente de réponse

Thème
Votre téléphone / Votre SIM

Activation of Sim - Sim not Provisioned

We have a new contract with new phone number. The SIM is in the phone but we have a SIM not provisioned error which stops the SIM connecting to the network. WE have validated it but as yet have not been able to connect for the last 48 hours.

Cra
Cra

Cra

11 / 100
jetons
Niveau
0

Les réponses

Najwa
Najwa

Najwa

1531 / 2000
jetons
Niveau
2
Equipe La Poste Mobile

Hello Cra,

If I understand correctly, you have activated your new SIM card but you cannot use your network services. Is this correct?

Najwa.

Cra
Cra

Cra

11 / 100
jetons
Niveau
0

Hi. Yes that is correct

Fatima Zahrae
Fatima Zahrae

Fatima Zahrae

21 / 100
jetons
Niveau
0
Equipe La Poste Mobile

In order to collect your informations safely, I send you a message in private.

Fatima Zahrae.