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Unable to log into account
Hello.
I forgot my password to log into my personal account. I requested a new one by SMS, I received it, but when I try to use it, I get the following message:
"Vous avez fait plusieurs saisies erronées. Pour votre sécurité, nous vérifions qu'un robot n'est pas en train de se connecter"
Could you help me solve this?
Thank you in advance.
Alexandros
Les réponses
Hello,
I invite you to try to log in again respecting the minutiae and capital letters of the PIN. I invite you not to write the "." final code.
Keep me informed.
Melanie.
I was already respecting minute and capital letters. I tried again, just in case, and still it's not working.
Alexandros
In order to take care of your request, I just sent you a private message.
See you soon.
Melanie.
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