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The SIM card didn't arrive

Bonjour,

On the 9th of April I bought on the Internet a SIM card. On the 11th of April I got a message that it should arrive within 3 working days, but it didn't. I went to the post office but I was told they cannot help me with it in any way.

N de commande: 4006990452

Best Regards,
Peter

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