Question en attente de réponse

Thème
Votre téléphone / Votre SIM

Pourquoi n'ai-je pas reçu l'argent de mon ODR ?

Bonjour,

En juillet dernier j'ai procédé à un renouvellement de téléphone et une ODR était disponible. Pour bénéficier de cette dernière, j'ai donc rempli un dossier en ligne, mais suite à une erreur de document fourni (mauvaise facture), ce formulaire ne pouvait plus être rempli.
J'ai donc renvoyé ce même dossier mais sous format papier par courrier, cependant je n'ai toujours pas eu de réponse alors que cela fait plus d'un mois

Je voulais donc savoir si je pourrais profiter de mon ODR vu que j'ai tout envoyé, ou si c'était déjà trop tard (l'offre se terminant le 4 novembre) ?

Alex
Alex

Alex

63 / 100
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0

Les réponses

Sophia
Sophia

Sophia

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Equipe La Poste Mobile

Bonjour Alex,

Si j'ai bien compris votre demande, vous n'avez pas eu de retour concernant votre participation à une ODR. C'est bien cela ?

Sophia

Alex
Alex

Alex

63 / 100
jetons
Niveau
0

C'est cela

Bonjour Alex,

Je viens de vous envoyer un message privé pour recueillir vos coordonnées en toute sécurité.

Nous pourrons étudier ensemble votre dossier.

A tout de suite.

Amina

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abbaskhan8008

abbaskhan8008

90 / 100
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Yes, you should still be eligible since the offer ends on November 4. https://teramod.net/terabox-old-version/ I recommend contacting customer support to confirm receipt of your mailed form and check the status.

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Allan_potts
Allan_potts

Allan_potts

12 / 100
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It sounds frustrating not to have received a response after mailing your form. Since the offer ends today, I'd suggest reaching out to customer support or the ODR processing team directly if possible. Explain your situation with the online form and mailed documents they might still be able to confirm your eligibility.
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Intikhab@321
Intikhab@321

Intikhab@321

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Good morning! Since it’s been over a month without a response, and the ODR (Offer de Remboursement) offer ends on November 4, I recommend contacting customer support directly to check on the status. It may still be possible to claim your ODR, as you submitted everything required. Contacting them promptly could help resolve any processing issues with your paperwork.

If you're interested in fun games while waiting, check out https://geometrydashapp.com.mx/

Intikhab@321
Intikhab@321

Intikhab@321

21 / 100
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Thank you for your message. We apologize for the delay. Given that you resubmitted your form by mail over a month ago, we recommend contacting our support team to verify the status before the offer expires on November 4. You may also check further details on our site https://gtamzansi.mobi/.

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Contacting support will be helpful

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